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William Price, Sunapee, NH
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Professional, streamline, fun, thorough all with unparalleled customer service! Outstanding experience.
Nichole Anderson -
On July 4th while entertaining our 11 grandchildren and 10 adults at our lake house, the steering cable froze up making our Ski Nautique Sport unusable.
On July 5th I called MacCullums in Epsom, New Hampshire. Realizing it was the July 4th week I had little expectation that my problem could be solved quickly. I spoke to MacCullums service manager, Marc Bonenfant, and to my tremendous surprise, they not only had the specific cable but if I got the boat to them they would install that day. After dropping off the boat and returning to our cottage, we were again pleasantly surprised later that day to get a phone call indicating that the boat was ready to be picked up!
In todays day and age where customer service can be a big differentiator ,MacCullum Boathouse far exceeds the gold standard for customer satisfaction/service.
On behalf of 11 grandchildren and 10 adults we appreciate how MacCullum saved our 4th of July week.Sincerely
Pat and Dick LushPatricia and Richard Lush, NH -
If there a better sales and service marina in northern New England, Ive yet to meet them. After enduring a self induced boating calamity in the early summer of 2021 I turned to McCallums for help. My boat needed significant work. The McCallum team drove 40 miles to retrieve the boat and bring it to their shop
In Northwood. Supply chain problems prevented a quick repair but they didnt prevent McCallum from stepping up and making sure we had a replacement boat for the boating season and up to the time the repairs were completed. I could not have imagined a more seamless boating experience. All due to the kindness and professionalism of Peter, Marc and the entire staff at McCallums Boathouse.Jim Nolin, Concord, NH -
Thank you all for the personal attention on my purchase of the Master Craft ski boat. The special attention to detail on my purchase is unbelievable and appreciated.
Brian Austin and family, Lynnfield, MA -
Can't imagine a better place to buy a boat. The staff is beyond awesome!
Dan Koziak -
Awesome spot, great service, high quality work, honest, has to be the best place to buy a boat in NH.
Matt Hart -
16 years after the purchase of our still beautiful Glastron...they still always provide great customer service
Andrew Mann -
Peter and team are fantastic! Great selection, service & value!
Mark Norman, MA -
I look forward to future business with your company and will recommend you to all of my friends. Keep up the good job
Matt Lavoie, NH -
All 4 kids are wakeboarding behind the boat...at ONCE. Thank you MacCallum's Boathouse, we love our Nautique 210 and the kids can't wait for next summer!
Kelly Mank, ME -
I just wanted to thank you for the pleasurable service you have given us since we bought our boat from you. Every time we have come in to your service area we are always greeted with friendly service and pleasant people.
Donna and Brian Harvey, NH -
In New England the boating season is very short so I believe it is important to make the most of it and MacCallum's have made sure my boat has run every weekend for the last 15 years. Highly recommend buying your boat at MacCallum's!!!
Mark McNichol -
Thank you so much for your generous donation to the Northwood Lake Watershed Association. The MacCallum family has always been extremely supportive of watershed activities. We are very appreciative of this donation and your pledge of future support!
Jim Vaillancort, NH -
MacCallum's Boathouse, Inc. has raised the bar of excellence for marine dealers by consistently operation with integrity, professionalism and a strong commitment to your customers. Your dealership serves as a model for what a successful and top-notch dealership should be.
Bruce Van Wagoner, Commercial Finance, GE -
Thanks for taking such good care of our boat - you really have a wonderful place. I wish you sold cars, too!! You can't find dealerships that care these days. You folks really are quite rare.
Sara Sandler, NH -
I have been doing business with Pete and his professional staff for many years. I live in MA and drive well over an hour to do business with MacCallum's, why, because quite simply they are the best in the business.
George Cangiano, MA -
If you are thinking of buying a new boat or have service or storage needs, I would highly recommend MacCallum's Boathouse! They have a great facility located on Northwood Lake in NH. The staff is knowledgeable and friendly and provide top notch customer service!They go above and beyond to make your boat purchase a great experience!
Christina Hansen -
We couldn't be happier with my boat dealership! We purchased our boat three years ago and have been welcomed into and appreciated by the MacCallum family dealership since we first met them at the Boston Boat Show. We travel over 90 miles each way to have our boat serviced and maintained by Peter and his exceptional staff and wouldn't think of going anywhere else for anything. At MacCallum's the approach is not to sell you a boat but to put you into the right boat for you once you have decided to purchase a boat. There are no high pressure sales tactics, they listen to you, understand your needs and offer you the right boat at an unbeatable price. When you add in the outstanding service and the virtually 24/7 availability of the entire staff you have a recipe for a lifelong relationship with a family dealership that treats you like a member of the family. We are thrilled we found them and happy to be a customer for life! We love our boat and we love our boat dealer! MacCallum's is the best!
The Slarskeys, Leominster, MA -
MacCallums Boathouse was so awesome to deal with. Picked up the new boat today. Would highly recommend this company to anyone looking to buy a boat. Thank you for the wonderful service from picking it out to picking it up!!!!
Deanna Harrison -
Excellent dealer in all respects of knowledgeable sales, great service both in water and in the shop, always professional and attentive. MacCallum's is totally commited to their customer while representing market leading products and technology.
Dennis Giampietro -
First time customers and could not be more pleased! What a wonderful group of people to work with! Excellent service!
Courtney Dahl -
We have purchased 3 boats from them each year getting a bigger and better style - trade in valve good and with their boat show special deals it was a no brainier to trade up - awesome bunch - treat us like family - they stand behind what they sell and give u top notch service - I give them an A Plus
Sherry Waldron -
Love MacCallum's Boat House and their staff. We have purchased all of our pontoons from MacCallum's. We have been dealing with them since 1988 We originally purchased our 1st boat from the the parents of the present owner, Peter McCallum. Peter has continued the great service to all his customer's that his parents built their business on. Highly recommend them for all your boating needs. C&H Limperis, Nottingham, NH
Chris Limperis -
As we all know buying a boat or any other larger purchase is stressful. Not the case with MacCallum's they are up front and great to deal with. we bought the boat when there was a foot of snow on the ground and they took the time to trudge through that snow and show us every boat that was in our price range until we picked the right one. I gotta say that they now have a customer for life and I would tell anyone looking for a boat to take the ride and go see them!
Shawn Sanga -
Peter and Mike were great We just had our second pain free boat purchase. We got to see what the boat will look at in person and pick exactly the options we wanted and no sales pressure tactics trying to sell you something you don't really want or need to boost the price. We have been doing business with them for over 10 years now and we have never been happier as boat owners they really care about their customers and treat you like part of the family! Thanks guys.
Linda Lobao -
I have known maccallums boat house for over 30 years, no matter the economy, Peter always grew the business, provided new, fresh product, has his staff well trained and up to date. And you won't find a better organized dealership ready to help you in any way they can. SIX stars if I could, great people to do business with and a lake right there for a test ride!
Hugh Wilbur
Best dealership Ive ever done business with. Great sales and service departments. Highly recommend Them!!!